Last Updated: March 27, 2026
We're here to help you get the most out of TaleHive. If you have questions, issues, or feedback, please reach out to us.
Email: support@smartbee.work
We typically respond within 24–48 hours.
Open the app, tap "Create", upload photos of your child, choose your settings (age group, mood, illustration style), and tap "Generate". Your personalized storybook will be ready in a few minutes!
Each storybook costs credits based on page count. You can purchase credits through in-app purchases. New accounts receive welcome credits to try the app.
Credit purchases are processed through Apple. To request a refund, visit reportaproblem.apple.com or contact Apple Support.
To request account deletion, email us at support@smartbee.work. All your data will be permanently removed within 30 days.
Yes. Photos and personal information are used solely for storybook creation and are never shared with advertisers or third parties. See our Privacy Policy for details.